We advocate for clients, every step of the way
Superior claims service is one of the key differentiators that sets us apart. Our dedicated claims team advocates for clients at every juncture — including assisting with claims reporting and management, communicating with carriers, ensuring appropriate policy coverage is provided and facilitating a fair and comprehensive review of every claim.
Our claims services
Meet our in-house claims expert
Cindy McLaughlin leads NSM Insurance Brokers’ claims team, drawing on nearly 30 years of experience handling complex and catastrophic commercial property and casualty claims. She creates, implements and oversees our claim management programs, ensuring every claim is handled efficiently and with care.